I moved in, when will I receive my equipment
The equipment will be delivered and or installed upon your scheduled appointment. Select Get Connected to have a representative contact you to finalize your package and answer any questions you may have.
Can the System be upgraded
Yes. There are many upgrades available. The controller utilizes Z-Wave, Z-Wave Plus and Wi-Fi technologies to communicate with smart devices within the home.
Can I connect my own cameras (Alro, Blink, Ring, Etc.) to the panel
No. Only Alarm.com cameras can be streamed to the panel. The Alarm.com cameras provide some Analytics features that the reduce false notifications. Be sure to ask the KMT Representative for more information.
Do I have to purchase additional Automation or Security Upgrades from KMT Systems
To prevent from voiding warranty on system or additional devices, equipment should be purchased through KMT Systems.
Do I have to Activate my Smart Home
No. If you elect to NOT utilize the features with your home, KMT Systems can deliver the equipment included with your home.
Do I have to Utilize KMT Systems for Security
You do not have to utilize KMT Systems for Security Services. If the control panel is activated with KMT Systems, there will be an early termination fee of $200 if the buyer decides to cancel the service for any reason within the first 12 Months. KMT Systems can deliver the equipment and buyer can choose to have installed and monitored by others.
Is Home Automation and Security the same thing
No. Home Automation is a technology solution that enables automating the bulk of electronic, electrical and technology-based tasks within a home. It uses a combination of hardware and software technologies that enable control and management over appliances and devices with a home. Security Systems are typically monitored and provide response to burglar signals. Security devices also work in conjunction with the automation system to allow more events based on door sensors, etc.
Is Wi-Fi Required
Yes, Some of the products included utilize Wi-Fi technologies to communicate.
How long is warranty
The products included in your package are warranted for one year. This does not include reconfiguring due to change in routers, internet provides, and mobile devices. These types of issues will be billed per the agreement for service signed during the orientation appointment.